Privacy Policy


Effective Date: September 26, 2017

Last Updated: November 30, 2017

This privacy policy (this “Privacy Policy”) tells you about the information that CharacterDaily, LLC (“CharacterDaily,” “we” or “our”) collects in connection with the operation of its CharacterDaily mobile application (the “Application”), how the information is used and how you can access and correct certain information that we may collect. Please note that this Privacy Policy applies only to information collected from you by CharacterDaily via the Application and does not apply to information obtained or disclosed through offline correspondence or personal contacts with CharacterDaily representatives. Further, the Application may contain advertisements and/or links to other entities’ applications that are not controlled or operated by CharacterDaily. This Privacy Policy does not apply to such third party applications, and CharacterDaily is not responsible for the content of such third party applications or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information to such parties or visiting such third party applications. This Privacy Policy is effective as of August 24, 2017 (the “Effective Date”).

Information you provide to us CharacterDaily collects and stores the following types of information: Contact Information: When you choose to provide us with your personal information through the Application (e.g., when you send us an email asking a question, submit a “contact us” request, , or choose to participate in any research efforts with CharacterDaily to improve the Application).

Information collected automatically We may automatically receive and log information on our server logs from your browser or your device when you use the Application. For example, this could include the frequency and duration of your visits to the Application. If you use CharacterDaily on different devices, we may link the information we collect from those different devices to help us provide a consistent Application across your different devices. If we do combine any automatically-collected information with personal information, we will treat the combined information as personal information, and it will be protected as per this Privacy Policy. The technologies and information we automatically collect include:

  • Cookies and other similar technologies: We may use various technologies to collect and store information when you visit our Application. We use both session and persistent cookies: a session cookie disappears after you close your browser; a persistent cookie remains after you close your browser (although it can be removed) and may be used by your browser to identify you on subsequent visits to the Application. We may also use, collect and store information locally on your device using mechanisms. Like many services, CharacterDaily uses these technologies to tailor the Application for you, and to help the Application work better for you - for example, by remembering your language preferences.
  • Device information: We collect device-specific information such as your operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers. This helps us measure how the Application is performing, improve CharacterDaily for you on your particular device, and send you push notifications if you’ve opted in to receive them.
  • Log information: When you use our Application, we collect and store certain information in our server logs. Examples include things like:
    • Details of how you used our service, such as your activity on the Application, and the frequency and duration of your visits to the CharacterDaily Website and Application.
    • IP Address
    • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL
    • This information helps us make decisions about what we should work on next.

How does CharacterDaily use the information it collects? CharacterDaily does not give, sell or rent any of your personal information to any third party for any purpose - including for advertising or marketing purposes. Targeted advertising is not permitted on CharacterDaily. We use the information we collect from you to provide you with the best Website experience. More specifically, this information is used to:

  • Provide and improve the Application,
  • Respond to your requests for information or customer support
  • Customize the Application for you, and improve your experience with it
  • Send you information about new features and CharacterDaily products we believe you may be interested in
  • Most crucially, to protect our community by using reasonable efforts to keep the Application safe and secure
We use automatically collected information to provide and support our Application, and for the additional uses described in this section of our Privacy Policy.

Will CharacterDaily share any information it collects?

CharacterDaily does not sell personal information to any third party for any purpose - including for advertising or marketing purposes. Targeted advertising is not permitted on CharacterDaily. Furthermore, we do not share personal information with any third parties except in the limited circumstances described in this Privacy Policy:

  • Third-party integrations on our Application: When, as an educator, school leader, or parent, you use third-party apps, websites or other services that use, or are integrated with, our Application, they may receive information about what you post or share. For example, when you invite others via Facebook or Twitter, these services receive the information that you share through this functionality, and information that you are sharing from the Website. Information collected by these apps, websites or integrated services is subject to their own terms and policies.
  • Analytics Services: We use analytics services, including mobile analytics software, to help us understand and improve how the Application is being used. These services may collect, store and use information in order to help us understand things like how often you use the Application, the events that occur within the application, usage, performance data, and from where the application was downloaded.
  • Aggregated Information and Non-Identifying Information: We may share aggregated, non-personally identifiable information publicly, including with users, partners or the press in order to, for example, demonstrate how the Website is used, spot industry trends, or to provide marketing materials for CharacterDaily. Any aggregated information shared this way will not contain any personal information.
  • Legal Requirements: We may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a law enforcement investigation, a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary for the protection of rights, property, or safety of CharacterDaily, our employees, our community, or others, or to prevent violations of our Terms of Use or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.
  • Change of control: In the event that all or a portion of CharacterDaily or its assets are acquired by or merged with a third party, including in connection with any reorganization, restructuring or bankruptcy proceeding, personal information that we have collected from users may be one of the assets transferred to or acquired by that third party.
  • With your consent: Other than the cases above, we won’t disclose your personal information for any purpose unless you consent to it. Additionally, as discussed above, we will never sell or rent your personal information to advertisers or other third parties.

How does CharacterDaily protect and secure my information?

our CharacterDaily account is protected by a password. You can help us protect against unauthorized access to your account by keeping your password secret at all times. The security of your personal information is important to us. We work hard to protect our community, and we maintain administrative, technical and physical safeguards designed to protect against unauthorized use, disclosure of or access to personal information. In particular:

  • We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
  • We develop and implement features to keep your personal information safe - for example, when you enter any information anywhere on the Application, we encrypt the transmission of that information using secure socket layer technology (SSL/TLS) by default
  • We ensure passwords are stored and transferred securely using encryption and salted hashing
  • We automatically delete inactive users accounts after a specific period of time, as per our retention policy
Although we make concerted good faith efforts to maintain the security of personal information, and we work hard to ensure the integrity and security of our systems, no practices are 100% immune, and we can’t guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our homepage or elsewhere on the Application, and may send email to you at the email address you have provided to us. Depending on applicable laws, you may have a legal right to receive notice of a security breach in writing.

Can I opt-out of providing information?

You can always decline to share personal information with us, or even block all cookies. However, it’s important to remember that many of the Website’s features may not be accessible, or may not function properly - for example, we may not be able to remember your language preferences for you.

How can I access and manage my personal information?

  • Accessing Your Information: Upon request, CharacterDaily will provide you with information about whether we hold any of your personal information, and, if you are a user of the Website, you may request access to all your personal information we have on file by contacting us at contact@CharacterDaily.com. In some cases, we won’t be able to guarantee complete access due to legal restrictions. We may not be able to fulfill requests that are unreasonably repetitive, require disproportionate technical effort or would be extremely impractical.
  • Updating Your Information: You may update or correct some of your profile information or your preferences at any time by logging into your account on CharacterDaily and accessing your account settings page. You may have to verify your identity before you can do that. You may also, at any time, update or correct, certain personal information that you have provided to us by contacting us at privacy@characterdaily.com. We will respond to your request within a reasonable timeframe. Please note that while your changes may be reflected promptly in active content, users that have previously accessed the content may still have access to old copies cached on their device or may have copied and stored your content. In addition, we may retain a backup copy of the prior version for a limited period of time or for legal purposes.

How can I delete my account?

We hope you love using CharacterDaily now and always. However, if for some reason you ever want to delete your account (or your child’s account, if you are his or her parent), you can do that at any time by contacting us at privacy@characterdaily.com.

When you delete your account, we delete your profile information and any other content you provide in your profile (such as your name, username, password, email address, and profile photos). Information that you have shared with others, others have shared about you, or content other users may have copied and stored, is not part of your account and may not be deleted when you delete your account.

How long does CharacterDaily keep information about me?

We store your personal information for at least as long as it is necessary to provide products and services to you and others, including those described above. We may retain your personal information even longer for other business purposes, subject to any request by you to delete that information from our records.

Please note that we may have to retain some information after your account is closed, to comply with legal obligations, to protect the safety and security of our community or our Application, or to prevent abuse of our Terms of Use. You can, of course, delete your account at any time by writing us at contact@characterdailycom.

What communications will I receive from CharacterDaily?

If you registered on CharacterDaily, provided an email or phone number to us, or otherwise opted-in to receive communications from us, we may send you messages and updates and information regarding products, features or services from CharacterDaily. These communications may include, but are not limited to, social media updates, push notifications, email, and postal mail. If you have an account with us, we’ll also use your email address to contact you for customer service purposes, or for any legal matters that arise in the course of business.

We may receive a confirmation when you open an email from us if your device supports it. We use this confirmation to help us understand which emails are most interesting and helpful. You can always unsubscribe from receiving any of our email or other communications whenever you’d like by clicking the “Unsubscribe” link at the bottom of any CharacterDaily email.

Social Media Features/Widgets

The Application may now or in the future include social media features, such as the Facebook Like button, and the Twitter Tweet button. These social media features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these social media features are governed by the privacy policy of the company providing each social media feature. If you are not comfortable accessing such social media websites and using such social media features, please don’t use them.

How will CharacterDaily notify me of changes to this policy?

We may occasionally update this Privacy Policy - you can see when the last update was by looking at the “Last Updated” date at the top of this page. If we make any significant changes, we’ll provide prominent notice by posting a notice on the Application, notifying you by email and/or identifying those changes here.

We encourage you to review this Privacy Policy from time to time, to stay informed about our collection, use, and disclosure of personal information through the Application. If you don’t agree with any changes to the Privacy Policy, you may discontinue your use of the Website. By continuing to use the Application after the revised Privacy Policy has become effective, you acknowledge that you accept and agree to the current version of the Privacy Policy.

What if I’m not in the U.S.?

CharacterDaily is hosted in the United States. If you use the Application from any other region with laws governing data collection, protection and use that may differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States and that United States law shall apply to the collection, use and disclosure of your information. By using the Application, you consent to this, and to the use and storage of personal information in accordance with this Privacy Policy. SPECIAL NOTICE TO CALIFORNIA RESIDENTS Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to contact@characterdaily.com and please include the phrase “California Privacy Request” in the subject line, and provide us with your name, address and email address. We will respond to you within thirty days of receiving such a request.

Does CharacterDaily collect children’s personal information?

We don’t ask for or require children to provide personal information in connection with their use of CharacterDaily. Access to the CharacterDaily mobile app is subject to the terms of the Privacy Policy accompanying the app, including a registration process that requires compliance with the Children’s Online Privacy Protection Act. Parental Choices If you are the parent or legal guardian of a child who has created a CharacterDaily mobile app account and you did not receive an email seeking your consent or providing notice (as per the Children’s Online Privacy Protection Act), you can email us at contact@characterdaily.com to have that child’s account deleted.

How can I contact CharacterDaily with questions?

If you have any questions or concerns about this Privacy Policy or how we protect our community, please contact us at contact@characterdaily.com

® CharacterDaily, 40 Morris Ave, Suite 100, Bryn Mawr, PA 19010